Outsourcing
Ø Cost savings. The lowering of the overall cost of the service to the business. This will involve reducing the scope, defining quality levels, re-pricing, re-negotiation, cost re-structuring. Access to lower cost economies through offshoring called "labor arbitrage" generated by the wage gap between industrialized and developing nations.
Ø Cost restructuring.Operating leverage is a measure that compares fixed costs to variable costs. Outsourcing changes the balance of this ratio by offering a move from fixed to variable cost and also by making variable costs more predictable.
Ø Improve quality. Achieve a step change in quality through contracting out the service with a new service level agreement.
Ø Knowledge. Access to intellectual property and wider experience and knowledge.
Ø Contract. Services will be provided to a legally binding contract with financial penalties and legal redress. This is not the case with internal services.
Ø Operational expertise. Access to operational best practice that would be too difficult or time consuming to develop in-house.
Ø Staffing issues. Access to a larger talent pool and a sustainable source of skills.
Ø Capacity management. An improved method of capacity management of services and technology where the risk in providing the excess capacity is borne by the supplier.
Ø Catalyst for change. An organization can use an outsourcing agreement as a catalyst for major step change that can not be achieved alone. The outsourcer becomes a Change agent in the process.
Ø Reduce time to market. The acceleration of the development or production of a product through the additional capability brought by the supplier.
Ø Commodification. The trend of standardizing business processes, IT Services and application services enabling businesses to intelligently buy at the right price. Allows a wide range of businesses access to services previously only available to large corporations.
Ø Risk management. An approach to risk management for some types of risks is to partner with an outsourcer who is better able to provide the mitigation.
Ø Venture Capital. Some countries match government funds venture capital with private venture capital for startups that start businesses in their country.
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